“This is no democracy. It is a dictatorship. I am the law.” Coach Boone in Remember the Titans “Forgiveness liberates the soul. It removes fear. That is why it is such a powerful weapon.” Nelson Mandela, Invictus Boy do those depict different types of leadership styles, or what? But each of these leaders had different things…
I once spent three weeks straight eating lunch at my desk while simultaneously attending virtual meetings. Why? Because my calendar was so packed there was literally no other time to eat. As a business operations manager responsible for ensuring operational and customer service success within a tight budget, I was juggling 40 direct reports, overseeing…
The way you start your morning sets the tone for the entire day, especially when focusing on creating your day your way. No matter what routine you set up for yourself, when you do it consciously and intentionally, you create positive momentum for creating your day. Think about it this way – compare the days…
Picture this: I’m the global service business manager for our company’s consumer products. The company had released a software update for one of our consumer products just before the peak holiday sales season… that totally bombed. We had about four weeks’ warning before the post-Christmas support calls were going to hit us. The training program…